SMS TERMS & CONDITIONS

Effective Date: January 1, 2026

These SMS Terms & Conditions govern text messaging services provided by Skyline Pediatric Associates PLLC, doing business as Skyline Concierge Pediatrics (“we,” “our,” or “us”). By opting in to receive SMS or MMS messages from us, you agree to these terms.

1. Program Description

Skyline Pediatric Associates PLLC may send SMS and MMS messages to patients, parents, and guardians for the following purposes:

• Appointment reminders
• Appointment confirmations
• Care coordination updates
• Billing notifications
• Practice announcements
• Occasional marketing communications related to services

Message frequency varies based on patient needs and engagement.

2. Opt-In Consent

You may opt in to receive SMS messages through:

• Website forms
• Patient intake forms
• Paper consent forms
• Verbal consent provided to staff
• Electronic registration forms

By providing your mobile phone number and affirmatively opting in, you consent to receive SMS and MMS messages from Skyline Pediatric Associates PLLC.

Consent to receive text messages is not required as a condition of receiving medical treatment or services.

This campaign sends non-marketing text messages from Skyline Pediatric Associates PLLC about appointment confirmations, reminders, and relevant follow-up messages. Consent is obtained through customer-initiated sign-ups that clearly disclose messaging intent and opt-out instructions.

This campaign sends marketing text messages from Skyline Pediatric Associates PLLC such as special offers, discounts & new product updates. Consent is obtained through customer-initiated sign-ups that clearly disclose messaging intent and opt-out instructions.

3. Message & Data Rates

Message and data rates may apply depending on your wireless carrier and mobile plan. Skyline Pediatric Associates PLLC is not responsible for any messaging or data charges incurred.

4. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and no further messages will be sent unless you re-enroll.

5. Help Instructions

For assistance, reply:

HELP

You may also contact our office directly at:

1-281-909-7337

6. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile carrier.

7. Privacy & Data Use

Your privacy is important to us. Mobile phone numbers and SMS opt-in data:

• Will not be sold
• Will not be rented
• Will not be shared with third parties for marketing purposes

SMS communications may include Protected Health Information (PHI) and are handled in accordance with HIPAA and applicable Texas privacy laws.

For more information, please review our Privacy Policy.

8. Security Notice

While we implement reasonable administrative, physical, and technical safeguards, SMS messaging is not guaranteed to be fully secure. Patients should avoid sending highly sensitive medical information via text unless specifically instructed.

9. Eligibility

You must be at least 18 years old or the legal parent/guardian of a minor patient to enroll in SMS communications.

10. Changes to SMS Terms

We may update these SMS Terms & Conditions periodically. Updated versions will be posted on our website with a revised effective date.

11. Contact Information

Skyline Pediatric Associates PLLC
1000 Main St, Suite 2300
Houston, TX 77002
Phone: 1-281-909-7337