PRIVACY POLICY

Effective Date: January 1, 2026

Skyline Pediatric Associates PLLC is committed to protecting the privacy and security of your personal and health information in accordance with HIPAA, the HITECH Act, Texas medical privacy laws, and applicable federal regulations.

1. Information We Collect

We may collect:

• Personal information (name, address, phone number, email)
• Protected Health Information (PHI)
• Insurance and billing information
• Appointment and medical history information
• Website usage and device information

2. How We Use Information

We use information to:

• Provide medical care and treatment
• Coordinate care services
• Process payments and billing
• Send appointment reminders and service updates
• Improve our website and services

3. HIPAA Notice

Your medical information is protected under HIPAA. A full Notice of Privacy Practices is available upon request at our office.

4. How We Protect Information

We implement:

Administrative safeguards
• Staff training on privacy practices
• Written privacy policies and procedures
• Role-based access controls

Physical safeguards
• Secured office facilities
• Controlled record access

Technical safeguards
• Encrypted systems
• Secure messaging platforms
• Password-protected systems
• HIPAA-compliant software

5. SMS & A2P Compliance

We may use SMS/MMS messaging for appointment reminders, care coordination, billing notifications, and clinic updates.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. Reply HELP for assistance.

We do not share, sell, rent, or trade mobile phone numbers or SMS opt-in data with third parties for marketing purposes.

Consent to receive text messages is not required as a condition of receiving medical treatment.

6. Third-Party Service Providers

We may use HIPAA-compliant third-party providers for hosting, CRM systems, billing, secure communications, and analytics. All vendors with access to Protected Health Information sign Business Associate Agreements (BAAs).

7. Cookies & Analytics

Our website may use cookies and analytics tools to improve functionality and user experience.

8. Data Retention

We retain medical records in accordance with federal and Texas law.

9. Children’s Privacy

As a pediatric practice, parents or legal guardians control access to minors’ information. We comply with applicable children’s privacy laws.

10. Patient Rights Under HIPAA

You have the right to:

• Access your medical records
• Request corrections
• Request restrictions
• Receive an accounting of disclosures
• File a privacy complaint

11. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

12. Contact Information

Privacy Officer
Skyline Pediatric Associates PLLC
1000 Main St, Suite 2300
Houston, TX 77002
Phone: 1-281-909-7337